Our online services are taking off! — The 5,000 online request on the Library Services web catalgoue was made on the evening of Friday 6th July.
This service gives the customers the opportunity to browse the library catalogue on the web at home and reserve copies of titles they want, to be picked up from their local library at their convenience. In the two years since the service was launched on http//libraries.rochdale.gov.uk we have seen an average of seven requests per day, since reservation fee charges were removed in February this has increased to twenty one requests per day.
Besides providing an improvement to the service to our customers, free online requests have made a significant positive impact on some of the Library Service’s Performance Targets.
Rochdale Libraries have been working hard to bring services online to our customers over the past few years. Currently, our customers can view the library catalogue and their personal account online, renew their books, reserve items and access online resources such as Oxford Reference online.
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